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Complaints

Our aim is to provide a high standard of service in our dealings with you. If you are dissatisfied in any way with the way in which this office and its staff have dealt with your case, please let us know as soon as possible.  As well as trying to resolve any particular problems, this gives us an opportunity to examine the services we are providing, and to consider making improvements. All complaints will receive a written response within 5 days. Complaints should be made, in writing, to the Complaints Officer at the following address:

Court Funds Office
Customer Services
22 Kingsway
London
WC2B 6LE


For more information, please download our How to make a complaint or provide feedback leaflet.